Cup88 is committed to protecting the privacy of every member. This policy explains in detail how we collect, process, store and protect your personal information in accordance with the highest security standards.
Privacy is more than a legal obligation for cup88 — it is a core platform value we uphold with full responsibility.
All data transmitted between your device and cup88 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Cup88 has never and will never sell, rent or disclose members' personal information to any third party for marketing purposes without your consent.
All member personal data is stored on servers protected by strict access controls, continuous monitoring, and secure backup systems to ensure data integrity at all times.
You have the full right to access, correct, or request deletion of your personal data held by cup88 by contacting our support team at any time.
The cup88 Privacy Policy is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards to ensure full compliance.
Any significant changes to this Privacy Policy will be communicated to members via a notice on the platform or an email to your registered address before the changes take effect.
Cup88 ("we", "our platform") takes your privacy very seriously. This Privacy Policy explains in detail how we collect, use, disclose, transfer and protect your personal information when you use the cup88 online entertainment platform.
This policy applies to all users of the cup88 platform, including registered members, website visitors, and anyone who interacts with our services through our website, mobile app, or any other digital channel we operate.
By registering an account or continuing to use the cup88 platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Cup88 only collects personal data that is strictly necessary to provide the services you use. The following are the categories of data we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, gender | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account details, e-wallet numbers, transaction records | Mandatory (Payment) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, wagering activity, login patterns | Automatic |
| Verification Documents | Copies of identification card, utility bills, bank statements | Mandatory (During KYC) |
We may also collect information you voluntarily share when interacting with our customer support team, including via live chat, email, or Telegram.
Cup88 uses collected personal data solely for lawful and transparent purposes. The following are the purposes for which that data is used:
Cup88 does not sell or rent your personal information to any third party. However, in certain situations, we may need to share your information with the following parties:
All third parties dealing with cup88 are required to comply with strict data protection standards and are only permitted to use your information for the specifically defined purposes.
Cup88 continually invests in security infrastructure to ensure your personal data is always protected. The technical and organisational security measures we implement include:
Cup88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the cup88 platform.
Cup88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
When data is no longer needed, cup88 will delete or anonymise it using secure, irreversible procedures.
As a data subject, you have certain rights regarding your personal data held by cup88. These rights include:
To exercise any of the above rights, please contact the cup88 customer support team via live chat or email. We will process your request within 14 business days.
The cup88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data relating to individuals under the age of 18.
If you are a parent or guardian and believe that your child who is underage has registered or used the cup88 platform, please contact us immediately through our customer support channels. cup88 will investigate the matter and take immediate action, including closing the relevant account and deleting all associated data.
Cup88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or service improvements. The date of the latest update is always displayed at the top of this document.
When significant changes are made to this Privacy Policy, cup88 will:
We encourage you to review this Privacy Policy periodically. Your continued use of the cup88 platform after any changes are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, the cup88 team is ready to assist you:
For more information about your rights and responsibilities as a cup88 platform user, you may also refer to the following pages:
With a transparent privacy policy and high-standard data security, you can play with peace of mind at cup88. Register a free account today and enjoy a safe entertainment experience.